The purpose of this user guide is to illuminate the customer journey when paying by cash; in turn, this empowers you to understand the process better and help support customers.
Here's what the process looks like;
In this guide, we will be going through the following;
- Accessing Cash Payment;
- Cash Payment Reservation;
- Cash Payment With Part Exchange;
- Cash Payment Without Part Exchange;
- Purchase Journey Completion;
- What Happens After A Customer Purchases a Vehicle Through Cash Payment.
Next up 2. Accessing Cash Payment.