Insights is a Codeweavers app that presents data from customer interactions in a user-friendly way. It helps identify trends and make informed decisions faster. For example, it can show how many customer interactions have happened, where customers dropped off, etc.
In this article, we'll go through
Accessing Insights
There are three ways of accessing the app.
- Log in directly to the app via this link: https://identity.codeweavers.net/en-gb/codeweavers/default/identity/app/insights/login
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Log onto the Codeweavers platform, and select 'Insights'.
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Within a Codeweavers app such as Showroom, you can switch to Insights using the app switcher in the top right corner.
Enabling Insights
Insights isn't automatically enabled; contact your account manager to have it enabled. The app costs 10-20% of your monthly recurring revenue for three users to access the app.
Next up, 2. Types of data.
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